Home/Business process automation

Business process automation

Manual back-office work grows with revenue, and hiring your way out stops working. We find which processes repeat and follow rules, then build the systems that carry them out inside the tools you already use.

Live in 3–6 weeks You own the code
The Vertara counting machine — a terrazzo monolith with a split-flap euro counter, feeding paper through steel rollers
The processes

If it repeats, it can be automated.

The rule is simple: if the work repeats, follows clear rules, and a person does it by moving data between systems, it can be automated. These are where we usually start.

Documents and invoicesInvoices, claims, contracts and orders read and keyed in one at a time, a person per pile. After: extracted, validated and posted into your systems with a full audit trail.a person per pile → an audit trail
Quotes and ordersQuotes assembled by hand from email threads at ~25 minutes each while deals go cold. After: the email becomes a priced quote, synced to CRM and ERP, and a human approves.~25 min each → seconds
Customer enquiriesThe same 30 questions answered by hand at ~12 minutes each, all day. After: a share resolved autonomously, the rest drafted for a person to review.the same 30 questions, all day
Inbox and CRMTriage eats the first two hours of every day and the CRM still runs weeks behind. After: triaged, routed and drafted; inbox and CRM keep themselves current.mornings back
Client and vendor onboardingRecords chased across five tools for weeks. After: collected, verified and entered, with the chasing done by the system.days, not weeks
Monitoring and reportingCompetitors, prices or changes checked whenever somebody finds time, so you learn late. After: watched continuously, with the team briefed only when something actually changed.signal, not noise

Data flow matters more than data readiness.

We build the pipes that move and clean your data as part of the work. You do not need a perfect data warehouse to start.

Anatomy

How one automated process works.

Take a price enquiry turning into a priced quote. Six steps, no magic, all inside your stack.

Reads the emailNot a form and not a portal — the actual email, with the mess you really receive. Quantities, model and deadline are extracted from it.handles real-world input
Recognises the customerFinds the company in your CRM and pulls its pricing tier and history.this is your CRM, not ours
Checks stockAsks your ERP about stock and lead time. The answer comes from your data.built inside your stack
Applies pricingYour pricing rules — volume breaks, margin floors — encoded, versioned and regression-tested.rules you approve
Drafts the documentGenerates the quote PDF and writes the CRM record, where the work already lives.output lands in your systems
Hands it to a personRoutes it to the responsible person for approval. Nothing reaches a customer without one.the gate is the design

A few seconds, not 25 minutes.

The whole chain, from received email to prepared quote, runs in a few seconds. The same work by hand took about 25 minutes. Watch it run in the demo →

Rollout

We don't flip a switch and hope.

Rollout happens in three stages, and at every one you can see what the system would have done.

Shadow modeThe system processes real data but sends nothing and changes nothing. You compare its decisions against what the person did.no effect · confidence built on your own data
Human in the loopThe system prepares the work and a person approves or corrects it. The time saving starts here, and control is unchanged.every action · speed without the risk
Supervised autonomyClear cases are handled autonomously and unclear ones go to a person. You set the thresholds for which is which.with exceptions · the team works only on exceptions

Before any of that: every build is spec-driven and regression-tested against your real examples before launch, and every action is written to an audit trail. How we decide which actions need a person's approval →

Timeline and price

Modelled before we build.

We model the return in two scenarios from your real volumes before building. If the maths does not work, we say so.

DiscoveryWe measure the current process: time × volume × loaded hourly cost. That gives a number you can compare a price against.~1 week
BlueprintAn ROI model, the architecture and the roadmap. A standalone deliverable; the fee is credited into the build if you sign within 30 days.1–2 weeks
Build and deployFrom signed scope to a working system in your environment. Smaller “First Automation” builds go live in 2–3 weeks.3–6 weeks in total
The 60% ruleThe build price must fit within 60% of the conservative scenario's first-year return. It is a bar you can check yourself.price tied to the return

Usage costs billed to your own accounts Optional care plan from €1,000/mo You own the code

Common questions.

Which process should we start with?

The one that repeats most often and follows clear rules. Usually that is document entry or quote preparation, because there the current cost is easiest to measure: time × volume × loaded hourly cost. We measure it together during discovery.

Will we have to change our current systems?

No. The automation runs in your existing CRM, inbox, ERP and documents, where the work already happens. There is nothing to migrate and no new platform to adapt to.

Our data is messy. Is that a blocker?

It is not. Data flow matters more than data readiness. We build the pipes that move and clean your data as part of the work. You do not need a perfect data warehouse to start.

What happens when the system gets something wrong?

That is what the three rollout stages are for. In shadow mode a mistake costs nothing because nothing is sent. With human approval a person catches it before it goes out. Under supervised autonomy unclear cases are routed to a person automatically, and every action is on an audit trail.

Can we automate several processes at once?

You can, but we usually advise against it. We work in modules: the first process goes live in 3–6 weeks and starts returning value, and its foundations — integrations, rules, tests — speed up every one after it.

Who maintains the system after launch?

Day-to-day running can sit with your team; we design for that. If you would rather we monitor, tune and extend it, there is an optional care plan from €1,000/mo.

Tell us about the workflow eating your team.

A free 30-minute call. We will tell you straight whether AI can fix it, what it is worth and what it would take.

  • A concrete read on your highest-ROI opportunity
  • A ballpark of the investment and the return
  • A clear next step, only if it makes sense

Prefer email? [email protected]

Tell us about your workflow

You're not committing to a build. On the call we tell you straight whether the math clears — and we don't sell a build that won't pay back.

We reply within one business day · Your details stay private